Timothy Rogers, Booz Allen Hamilton on An ITIL Approach to Systems Engineering [Presentation]
[Link to recording of webcast]
How does traditional systems engineering relate to Information technology (IT) services. The Information Technology Infrastructure Library (ITIL) defines a structure for delivering IT system services. This will be our opportunity to understand how ITIL services relate to system engineering processes. All INCOSE members and interested friends are encouraged to join us for this informative and useful presentation. It is our intent to have this meeting available via Internet webcast to all members. Stay tuned for more info on the webcast.
Abstract: Traditionally, systems engineering has relied on a “system-of-systems” approach for design and acquisition. But what does systems engineering look like when information itself is the product?
In today’s world, the ability to rapidly design, deploy, and manage IT services is paramount. Unlike a traditional product or system, services must be delivered “on demand” and are “consumed” as they are produced. Furthermore, IT services must be agile, with a lifecycle measured in weeks or months, not years.
Information Technology Infrastructure Library (ITIL) is the predominant framework for service management, enabling organizations (both industry and government) to deliver efficient and effective services in a standardized, repeatable manner. This presentation discusses an ITIL-based approach to traditional system engineering by exploring the relationship between systems and services. How do systems and services relate to each other? What are the key similarities and differences? What is a system engineer’s role in an ITIL world? Finally, how can you use the best of systems engineering and ITIL to help your organization transition from a systems to a services approach?
About the Speaker: Timothy J. Rogers is an IT Service Management and Governance Expert at Booz Allen Hamilton. A former CTO with over 20 years of experience, Mr. Rogers has worked with startups, financial services firms, and large government clients, including the U.S. Navy. Mr. Rogers holds a Master’s Degree from the University of California – San Diego and certifications in ITIL (v3 Expert), CMMI, COBIT, and Lean Six Sigma. He is co-author of the book “Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation,” co-published by itSMF USA and IT Governance Publishing (UK). Mr. Rogers is an experienced speaker at national and international conferences, and is the proud father of two young boys. He currently resides in San Diego, California USA.
Schedule:
5:00 – 6:00 PM Sign-in and Networking/Dinner
6:00 PM Speaker Presentation
7:15 PM Adjourn
Location:
Booz|Allen|Hamilton
Pacific Center II, Suite 140, Room 869 (8th floor)
1615 Murray Canyon Road
San Diego, CA 92108